Tips, tools and more to drive agency productivity and growth.

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Today’s innovations and tomorrow’s breakthroughs.

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Let’s see what we can build together.

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Toy Talk with Our Motorcycle Expert Eric Duren

Business Development Consultant Eric Duren has been working in Recreational Lines for 16 years. In that time, he’s…

Mary Jo

July 8th, 2019 | 1 min read

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Making Sense of Medical Payments Coverage

Medical Payments can offer your customers extra peace of mind, covering some of the costs of medical treatment related to…

Matt Collister

June 10th, 2019 | 2 min read

Balance

Eyes on the Road, Hands on the Wheel, Mind on the Drive

Tips for distraction-free driving The other day, I was sitting at a stop light at a busy intersection. As I looked around…

Julie Goulis

June 10th, 2019 | 1 min read

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A Primer on PIP (Personal Injury Protection)

In our recent FAO Connect reader survey, you said you’d like to read more about Personal Injury Protection (PIP). This…

Matt Collister

June 4th, 2019 | 2 min read

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5 Factors That Can Affect Homeowners Insurance Premiums

As an insurance agent, it’s imperative to review your client’s insurance coverage on a regular basis. This helps to ensure…

Mary Jo

April 23rd, 2019 | 2 min read

Balance

Making a Difference

Every single day you can tune into the news and come away thinking it’s all bad. Thankfully, it’s not. In fact, I’ve…

Mary Jo

April 15th, 2019 | 4 min read

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Progressive Recreational Lines Podcast

Welcome to the Progressive Recreational Lines Podcast on Connect! This month’s episode finds Business Development Consultant…

Mary Jo

April 8th, 2019 | 1 min read

Grow

Connect with Your Customers

Your book of business is like a car. If you take care of it, it’ll take care of you. Sometimes the best thing you can do…

Joshua Womack

February 27th, 2019 | 2 min read

Engage

You Can Quote Us on That!

When I started working at Progressive, I was new to insurance. Hungry to start my career, I learned a lot very quickly. Within…

Sarah Dravec

February 6th, 2019 | 2 min read

Grow

Networking without Nametags

Ah, networking. For extroverted, outgoing people, it’s music to their ears. For shy, introverted individuals, the mere…

Joshua Womack

January 29th, 2019 | 2 min read

Grow

Likes, Shares & Comments

Six steps to a stronger social media presence Having a strong social media presence can go a long way for your business…

Trish DiFranco

January 28th, 2019 | 2 min read

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Be Ready for RV Customers

RVing is a fun way to enjoy the great outdoors without leaving all the comforts of home. Clean fresh air, the sense of community…

Donna Silk

January 28th, 2019 | 2 min read

Discover

The Digital Drive

A look at the current state of the automotive technology trend A generation ago, automakers started using electronics to…

Matt Collister

January 28th, 2019 | 2 min read

Balance

We Heard Your Favorite Songs (and Feedback!)

Thanks to all of you who responded to our Favorite Car Song contest in November. We had so many responses from you that we…

Mary Jo

December 14th, 2018 | 1 min read

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How to Create “Curb Appeal” for Your Office and Why It Matters

According to research, it takes only seven seconds for people to form a first impression. If your first impression is lackluster…

Margrita Colabuno

December 7th, 2018 | 2 min read

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Two Tips for Customers to Winterize Their Manufactured Homes

Looking for some fresh content for your agency website or your social media connections? Here’s a few simple tips to share…

Mark Nedved

December 7th, 2018 | 2 min read

Grow

Is Social Media a Puzzle to You?

These 5 guidelines unravel the confusion Your customers and potential customers are on social media, so it’s a good idea…

Katie Riley

December 7th, 2018 | 2 min read

Grow

Make the Most of Local Shopping Events

Over the past few years, a new shopping day has become very popular. Small Business Saturday® falls between Black Friday…

Mary Jo

November 6th, 2018 | 2 min read

Balance

We Know Your Favorite Auto Songs!

The Connect writing staff was thinking about you, our agents, and what you might want us to write about next. As we were…

Mary Jo

November 6th, 2018 | 1 min read

Grow

Develop Your Service Brand

Meaningful Moments Define Customer Experience Recently, we sat down with Jennifer Davis, Director of Marketing Strategy at…

Sarah Dravec

October 24th, 2018 | 3 min read

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Uber, Lyft, Rideshare, Oh My!

With the evolution of companies like Uber and Lyft, ridesharing has become an increasingly popular way for passengers to…

Brad Eimer

September 16th, 2018 | 2 min read

Grow

Build Your Bundled Book of Business

As an agent, insuring a customer’s entire household can be a big factor in customer retention—and retention is a…

Rick Fromet

September 8th, 2018 | 1 min read

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The “Write” Way to Reframe Rejection

As an agent, you probably dream of an unending stream of leads and referrals effortlessly flowing into your phone and inbox…

Margrita Colabuno

September 5th, 2018 | 2 min read

Discover

Smart Home Technology—3 Trends to Track

In addition to tasks like reading children’s bedtime stories, providing a soundtrack for house parties, and answering common…

Laken Brockmeyer

July 31st, 2018 | 2 min read

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Put Flood Insurance on Your To-Do List

Going to the doctor. Getting exercise. Eating healthy. That’s a short list of things we know are good for us, yet tend…

Daniel Carvin

July 30th, 2018 | 1 min read

Grow

Develop Your Social Media Strategy

A strong social media presence is a fast, inexpensive way to connect with current and potential customers. We understand…

Rick Fromet

July 30th, 2018 | 1 min read

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Truckers Are Plugged In. Are You?

How comfortable is your agency with truck insurance? Whether you’re new to the industry or interested in taking on more…

Tina Condon

July 30th, 2018 | 2 min read

Balance

Good Sleep Is a Good Thing

Are you regularly up at 4 a.m. to jump start the day—and still taking care of business, whether personal or professional…

Margrita Colabuno

July 30th, 2018 | 2 min read

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Boat Protection for Hurricane Season

June brings many exciting events like graduations, weddings, summer camps, and vacations, just to name a few. But June 1…

Donna Silk

June 1st, 2018 | 1 min read

Discover

Flying Cars?

One idea commonly featured in science fiction that has not emerged yet is flying cars. Guess what? This idea may become a…

Daniel Kamionkowski

May 15th, 2018 | 1 min read

Grow

5 Steps to Find (and Keep) New Hires

Business getting too busy? Looks like you’re going to need a bigger staff. Time to start the hiring process! Naturally…

Tina Condon

May 11th, 2018 | 2 min read

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Sail into Summer

As warmer weather finally arrives across most of the country, boaters are getting ready for a summer of fun on the water…

Donna Silk

May 11th, 2018 | 1 min read

Grow

Simple Selling Skills

Take a moment to think about your personal sales style. Is there something that makes you different? What about something…

Sarah Dravec

May 11th, 2018 | 3 min read

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Seven Hygge Hacks for Your Office

Heard of hygge? If not, you’re missing out on one of the hottest trends in social media—not to mention the benefits of…

Margrita Colabuno

May 11th, 2018 | 2 min read

Balance

The 4 Best Podcasts for Insurance Agents

Podcasts—the easiest way to fit on-the-go advice into a busy schedule. All you need is your phone, laptop or tablet and…

Erin Antonelli

April 25th, 2018 | 1 min read

Grow

Behavioral Economics

You, an independent agent, have tools to profoundly affect your customers’ buying behaviors. One of those tools comes not…

Sarah Dravec

March 3rd, 2018 | 2 min read

Discover

Will Autonomous Cars Be the Next iPhone?

When Apple introduced the iPhone in 2007, few could have predicted the impact this phone would have on the world. Although…

Donna Silk

March 3rd, 2018 | 2 min read

Engage

Paths to Partnership

We’re making big investments in independent agents, and there’s more than one path you can travel down to enjoy these…

Mark Nedved

February 28th, 2018 | 2 min read

Balance

Protect Yourself from the Flu

For those of us who magically made it through back to school, the holidays, and the first blast of winter weather without…

Margrita Colabuno

February 20th, 2018 | 2 min read

Grow

Small Business Can Mean Big Business

Being a small business owner is complicated. Take it from me. In 2003, I was given an offer I couldn’t refuse. The company…

Rick Fromet

February 16th, 2018 | 3 min read

Grow

Flex Your Insurance Muscles: Professional Development Matters

In an ever-changing insurance market, independent agents are working smarter to reach new customers and expand their book…

Sarah Dravec

February 16th, 2018 | 2 min read

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Boat Shows Are around the Corner

Check out 3 Ways to Clinch the Personal Marine Sale by Independent Agent magazine’s Jacquelyn Connely. Featuring…

Mark Nedved

February 14th, 2018 | 1 min read

Engage

Progressive Priority: More Rewards for More Business

When our partners place profitable Progressive business with us, we notice. And we want to do more for them. That’s why…

Mark Nedved

February 14th, 2018 | 2 min read

Grow

Try This Productivity Hack

My weekday mornings tend to follow a pattern whereby I start out by catching up on emails from the prior day, first identifying…

Daniel Kamionkowski

February 13th, 2018 | 2 min read

Engage

Progressive Platinum: Exclusive Bundles, Exclusive Rewards

Platinum, Progressive’s invitation-only preferred home and auto bundle program, is many things: it’s higher commission…

Mark Nedved

February 5th, 2018 | 3 min read

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Save the Day with Umbrella Insurance

This past summer something happened that could have changed everything. One of the neighbor girls was doing flips on the…

Mary Jo

January 29th, 2018 | 2 min read

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Welcome to Connect

Welcome to Connect! We’re glad you’re here. Watch Agency Distribution Leader Karen Bailo to learn more about…

Mary Jo

January 21st, 2018 | 1 min read